Travel Update: New Halton Curve Trainline opens! Providing a better connection between LJLA with North Wales and North West Cheshire. Click the arrow to find out more Read More

Skip to Content
Toggle Navigation

Our Customer Service Charter

Our Customer Service Charter is in place is to ensure that all customer issues and /or complaints are dealt with as promptly, efficiently and effectively as possible.

Feedback

We are always looking to improve the customer experience at Liverpool John Lennon Airport and so welcome any feedback that you may have.

Lost Property

For more information about reporting or finding Lost Property, click here.

Frequently Asked Questions

If you have any questions about your journey through Liverpool John Lennon Airport, click here to see if we can help.

Drones

Flying drones around LJLA

Drones have been rapidly increasing in popularity over recent months. Make sure you stay safe and fly responsibly. Click here for more information on flying drones near LJLA.

Travelling With a Family

At Liverpool John Lennon we understand that travelling with a family can be stressful and so we want to ensure that we can make your journey through the airport as smooth as possible so your holiday starts the moment you enter the car park!